princess

[222]

Etrade Sucks
I made the mistake of opening and account with Etrade and after 20 requests to get a debit card from and countless phone calls I gave up on them. THey are the most incompetent bunch I have ever run into. Now it is virtually impossible to get my money back out of etrade and after three attempts to make a wire and transfer the money back to the bank from which it was so easy to send to them I am at a loss
No one will answer my questions and now will not even answer the phone if I put in my account info. My account balance is now 0 and the 3200 dollars is just gone
Etrade stole my money. Do not let this happen to you. Stay clear of these clowns. It is nothing more than a scam and what they are doing now is fraud.
Now when I finally got to someone they said I must send a Notorized letter of request to them
SO now I have to jump through hoops to try to get my money back
When you hear the name Etrade run.
Bill Stanley


Etrade does not deserve one star unfortunately negative is not an option. WARNING! DO NOT USE ETRADE. Theyre customer service is a joke. I wrote a rather large check to the state of Arkansas for sales tax on an automobile. I saw an insufficient funds charge on my account which was unusual considering there was at well more than enough to cover the check. In fact the bank statement from Etrade proves this. They agreed to refund the charge and said nothing was wrong with the transaction. A very short time after this they quietly put the charge back on which I did not notice for awhile. Weeks later I get a letter from the State threatening to prosecute me over a HOT check. The money left my account yet the state of Arkansas was refused payment because of insufficient funds. Etrade refused to reimburse me for this even though everything points to them including the state with my check stamped insufficient funds. I have already had to pay my attorney $150 to keep me from being prosecuted by the state of Arkansas who would not believe a word I said until I hired an attorney. Now Im still paying the attorney in hopes off getting my money back from Etrade.
Dmanhog (0)

The people at Etrade seem to enjoy telling me how they WILL NOT reimburse me because its not their fault. Is not not their fault they denied payment for insufficient funds when the statements shows there was plenty of money in the account? Is it not their fault that after they denied payment that exact amount of money left my account and they will not even try to find out where it went? Also to add insult to injury they charged me another $25 for stop payment on the check they say cleared with no problems. They not only refuse to return my money back to my account but they REFUSE to refund these ridiculous charges. Im confident that if I hadnt taken the money out more erroneous charges would have eventually popped up.

This is real and as far as I am concerned they are criminals. If you are using Etrade get out while you can! It is so frustrating because the people at Etrade actually enjoy this. They will do it to you too if you give it enough time.



madmax50 (0)
06/25/2007 Not only is ETrade a crappy brokerage -- they are even worse when you try to leave them. After they froze my account because I moved to Canada I transferred the assets to Fidelity. It took about a month, but with Fidelitys help we got it all resolved. Well that was back in September of 2006. Now they have started sending me bill saying I have a negative balance. Apparently the $60 service fee I paid them for transferring my assets wasnt enough -- they decided that they wanted more. What a miserable greedy company. They are impossible to work with and when you try to get away from them they hound for more money.



baldarab (0)
06/22/2007 There are a number of comments on the platform, so I wont add to this. However, their Customer Service is the most appalling Ive ever experienced. They lost a 6 figure dollar amount for 3 weeks in transfer, then took over 3 weeks to change an individual account to a joing account, and finally prevented me placing a stop loss order (or any order for that matter) for a compliance issue which they had already resolved, and placed me at risk of losing a significant amount. I will be moving as quickly as I can to a platform that actually has customer service. (Note that at the time of writing, the e*trade website is actually also down!)

06/04/2007 Company from Hell. Applied for Roth IRA by Mail (they cant do it online since Im a non-citizen), they typed my SSN wrong, and the procedure to fix my SSN is a pain. Moved to Fidelity, got everything I wanted *ONLINE* (thats include applying for Roth IRA) and been happy since then.

06/03/2007 Terrible company. Screwed me on an options trade by past posting a supposedly real-time quote costing me thousands....then...they Allowed my personal account
to be hacked in to and then would not cooperate with me or the police in telling
me what specific personal information was violated. Rude people in their "customer service"
and especially Tim Olman in the security dept. Terrible company in all
ways avoid at all costs.


d4venull (0)
05/06/2007 Im a long time customer of what is now E-trade. I went through DLJ Direct, CFSB Direst, and Harris. I avoided them at all cost in the mid 90s because of bad reviews... Can anyone recommend a decent service to switch to? Ditching Marketspeed is enough for me to find another broker. That software was wonderful. I plan to do alot of trading over the next few months and need a reliable, fast service that offers Level II streaming quote info. Thanks.

Dave

http://www.rateitall.com/i-18935-etrade.aspx